InFocus — Delaying in service lack of consumer satisfaction & after sales service

Website:

www.infocusindia.co.in

When the mnc like infocus can't give good services to customer & always delay in service or counsumer satisfacton" so why they came in india for buisness they have no right to exploit a consumer.
I have send this email and there is no reply of that from infocus


i went to your service centre in nehru palace, new delhi .To submit my "infocus m530" i have some serious issues related to my phone and it's under warranty.They have created a receipt 'acknowledgment slip' & gave me 1one copy of that and tell me to call or check the status online after a weak i have call on the n.O. And it is switch off! they have provided this n.O "[protected]" i have check online status and there when i entered my "call id-infbfj[protected]dw" and phone n.O. Its showing that it"s ready for delievery.Then i went to the service centre that day they give me my phone back and said that i was repaired but when i checked the issue it was not resolved they did nothing to it.Then i tell them what's that it's a joke they said you have mention another problems which was not in my phone .They have said it's a misunderstanding we have mention another problems. They told me to submit the phone again .And commited to give it back in upcoming 5 days i have checked the status online so there is showing no data found the n.O. Is also off.There's no way to contact the service centre team .It's cost me huge amount of money to reach there and i have already went there 2 times.That's a bad service i have ever seen.They don't give any customer satisfaction. I should been complaint to the "infocus care" about the "accel frontline limited "service please take the matter seriously and try to resolve it as soon as possible.

Its more than 20 days now.Ashame on company i will complaint it to the higher authority & fight for our rights.