InFocus — Infocus mobile first touch problem,now sim slot problem

Address:Hyderabad, Andhra Pradesh, 502032
Website:Infocus support mail id

Hi Team,
Date 04.01.2017
Now another problem come from last 5 day's sim slot not working, some time slot 1 not work after some time 2 slot not working and within 7 to 15 seconds call automatically disconnect.

This very bad to all infocus team.

Please replace this mobile.

Regards,
Ahmed.
[protected].
On 17-Oct-2016 10:56 AM, "InFocus" wrote:

Dear Shaik ,
Greeting of the day !!

We have received your e-mail regarding InFocus and regret for inconvenience caused to you.
As per your concern, we would like to inform you that your handset parts have been arranged at our centralized workshop and in transit to our service center so would request you to wait for some time. We assure you it will get repaired soon.
For any more technical assistance you can contact on helpline number[protected].

Regards,
InFocus Customer Support

________________________________
From: "md shaik ahmed" [[protected]@gmail.com]
Date Sent: 10/15/2016 10:13:00 PM
To: [protected]@infocusindia.co.in
Subject: Fwd: Touch screen not working properly [Case:24632]


Hi,
I discuss with call center person.he telling me my mobile will be given on 25 sep.it's too last your giving.
It's only 6months old mobile. You have to give other mobile dor 15days.How can I manager other mobile for 15 days appx.
How good your giving service to customer.
I never suggest to buy InFocus to friends/neighborhood/etc.

[protected] Forwarded message[protected]
From: "InFocus"
Date: 6 Oct 2016 13:06
Subject: Touch screen not working properly [Case:24632]
To:
Cc:

Dear Shaik ,
Greeting of the day !!

We have received your e-mail regarding your concern and regret for inconvenience caused to you.
As per your concern, we would request you to kindly visit to our service center in order to get your issue resolved.
Link for the service center details is mentioned below.Â
http://www.infocusindia.co.in/support.phpÂ
For further assistance you may contact on our helpline number [protected].

Regards,
InFocus Customer Support

________________________________
From: "md shaik ahmed" [[protected]@gmail.com]
Date Sent: 10/04/2016 11:48:00 PM
To: [protected]@infocusindia.co.in

Subject: Touch screen not working properly [Case:24632]

Hi,

I buy infocus bingo m460 on April 2016.presently touch screen not working properly. Please help for repair or new mobile or exchange with new mobile.
Imei num [protected].

Regards,
Md shaik Ahmed,
[protected]
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
InFocus customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    InFocus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    236
    Pending
    0
    Resolved
    10
    InFocus Phone
    +91 92 1269 2126
    InFocus Address
    D.no 27-18-39, 1st Floor, Rajasree Building, Congress Office Road, Governorpet, Vijayawada (Urban), India - 520002
    View all InFocus contact information