InFocus — Mobile handset pending at Infocus service center since 60 days

Address:400076
Website:www.infocusindia.co.in/support.php

Infocus m530 mobile — i had given my infocus m530 mobile to service center from last 51 days but they were not given my mobile back
Ra ravibasfort on nov 3, 2016
Dear sir,

I had purchased infocus m530 mobile on dtd.[protected].

I had given my infocus m530 mobile to service center on dtd.[protected] for repairing and they were committed to give my mobile back within 15 days but they still not give my mobile back. I had visited so time at service center but they were not given proper reply to me. They given me a mobile number [protected] of customer care.

As they given me customer care number i had called them so many times but they also not give me proper reply. They give me another date whenever i called them.

They are extending every time 10 days when i call. I lost my patience. And both mail and call center support are waste. Everytime they will say 10 days more.

This is the worst service support i have ever seen. With this i understood we should not buy phones from unknown companies.

Please help here in getting the my mobile back atleast 15th december which they said today.
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I had submitted my mobile 27th September now 3rd month is going on still infocus employee didnt repair a small issue . i m totally frustrated with infocus service, tell me how many days u guys take clearly even customer service employee cut my phone after see my no. this is to much . call id[protected]

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