InFocus — Mobile service

Sir my complaint is against infocus mobile. my name is janardhan adepu. i have purchased a infocus m350 from snapdeal.com but after few month it has been stopped working properly. one day it switched off automatically. i have gone to service centre at ' sv communications, 1st flore, hyderabad at 1/10/2016 for servicing. my phone is in warranty period till now. its already 2 weeks over. whenever i contacted to service center they told me to call back after 1 week. being frustrated i send an email to infocus customer support india at [protected]@infocusindia.co.in. customer support called me and told to collect the phone on 3rd october 2016 from service center.. but when i contacted to service center they told that my phone infocus m350 is not repaired yet. then why infocus customer support lying? tell me how much time will needed for repairing?

if my problem is not solved with in one week, i will go through social media againist to infocus, then no one purches this type of company mobiles.