[Resolved]  Ing Vysya Life Insurance — closing the policy & withdrawing the maturity amount

Address:

Palakkad, Kerala

Myself A.Radha, policy no[protected], taken the policy due to hard sell of the company representatives, at that juncture the agent & the branch manager told that we can withdraw the policy after three years & she assured that I get the double amount of premium paid .I had paid for over three years without any due payment . When I went to palakkad office for closing my policy there is no support from the company or its agents .According to them "because Iam surrending before five years the surrender charge is heavy & the policy is based on market regulations now the market is down so I even don't get the amount I paid as premium THIS IS ABSOLUTE RIDICULOUS BECAUSE WHEN I HAD TAKEN THE POLICY THE COMPANY REPRESENTATIVES ASSURED ME SOMETHING DIFFERENT, at this point of time when I need the money most because my husband has a block in his heart.SO PLEASE HELP ME IN THIS CRITICAL TIME BY ATLEAST PAYING THE PREMIUM AMT WHAT I HAD PAID THEN I WILL BE VERY GRATEFUL TO YOU .You also knows better that a common man cannot understands your insurance wordings .Compelling and taking a policy is not important rather than to maintain a relationship with the customer, if a person takes one policy & your service &remuneration is good then only he comes back & take another policy with you, NO WONDER PEOPLE ARE ENSURING THEMSELF WITH LIC. MY CONTACT NUMBER IS [protected] .Ihope you will contact me at the earliest & in my favour otherwise I have to go CONSUMER COURTbecause you have left no choice for me