[Resolved]  Inox Leisure / Inoxmovies.com — Unprofessional staff & vocal altercation with guest

This complaint is in regards to the show I booked at 10:30pm on a Sunday night show dated 29th January 2023.

I am in a completed state of disgust & shock by the level o[censored]nprofessionalism of your staff inside the Audi no 4 where I was rated he made me change my seat thrice for reasons best known to him.And while moving the other guest from their seat a fellow guest felt offended and a loud vocal altercation took place between them.

To my utter dismay when I asked him what is the confusion all about he replied by saying not your concern as I have already alloyed you a seat.

The entire experience left a bad taste in mouth & have left me in a position to think twice before booking or referring some one your theatre.

Such a horrible experience needs to be addressed for my safety & others failing which I will report the same before a competent authority to make sure such high handedness attitudes of your so called professional employees misusing the brands image is addressed appropriately.

Awaiting a prompt reply in this regards.

This is without prejudice to my rights & contention.

Thanks & Regards
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Mar 23, 2023
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2023
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest, Please mail us your contact & cinema details on [protected]@inoxmovies.com. We regret the inconvenience caused.
Complaint comments 

Comments

Movie scheduled start time 10:30

Started time 10:45

I walked out at 10:55

Sheer waste of time & money.

3 tickets money flushed down the drain.
#Horrible
#Unprofessional
#Disrespectful

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