INOX Leisure / INOXMovies.com Complaints & Reviews

Dear Team,

I had in this month via inox app at Inox, Shoba City, Thrissur, Kerala. Did the payment via gpay, amount got deducted from my account but didn't get tickets of any receipt of the transaction.

Kindly help me with the refund of the same for these two transactions. Please find attached payment details for your reference.

Date: 14-Apr-2024. UPI Transaction ID:[protected]
Date: 05-Apr-2024. UPI Transaction ID:[protected]

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Regards,
Rakesh

I lost my money 1500/- over there...Inox cleaning staff stole my money over there...and the security manager of this theatre tried to hide this incident...

The money was supposed to be returned within 24 hours but it took 20 days. The money has not been returned. VR Mall Dumas, Surat has been paid twice. Your manager over there denying to look into this matter. Kindly return my money Rs. 1360/-. I am attaching my transaction ID....

Worst and pathetic staff they just lie and con people thats it...

I am sorry to say about this but the fooding price is too high... please subsidies the food rates, as many people can't afford... your prices are too high for the middle class... please look into it...
Thanks and regards
Komal Darnal
Kolkata...

Inox kalyan metro mall delayed screening of shaitaan movie on 15th march 2024. 7:30 show. Show started at 7:52. Delay of 22 minutes....

Inox in Kalyan Metro mall is very poorly maintained. Seats are broken. My seat was inclined downwards and could not seat properly. Seat numbers are not clearly visible and it makes finding seat difficult. Everyone was confused about the seat numbers. Row number and name on staircase are not clearly visible. Very unhappy with seats quality and not as per maintained standards of inox. I have complained about this a year back qnd complaining...

The money was supposed to be returned within 24 hours but it took 2 days. The money has not been returned. Inox 36, Raipur has been paid twice. Your manager Mr. Sourabh denying to look into this matter. His phone no. is [protected]. Kindly return my money Rs. 220/-. I am attaching my transaction ID. It is also provided to Mr. Sourabh....

As i have booked the tickets on 02/03/2024 in inox cinemas, the payment was successful but tickets have not been booked.It's been 10 days but till money have not refund.So kindly look into it and reply to me.
iam attaching the proof of payment....

The INOX at Rcity mall Screen no. 7 and Screen no. 6 have defective recliners. The recliner don’t work as expected but INOX charges a bomb for such defective seats. No one was there to help regarding this during the movie....

The security that remains in front of the gate is reduced by our hands due to a little dust in the body of the car's Parsi making machine.After that, he behaved very rudely with us and asked for a fine of Rs 12, 000. After that we were stopped for half an hour.At last a fine of Rs 1000 was paid, after which we could not watch this movie and came away.We go to the movies several times a month...

As on Sunday night around 7.45pm myself and my family planned to watch a malayalam movie Premalu in Inox theatre, Marina Mall, Omr, Chennai.But when we reached the theatre, one of our seat CL16 was occupied by another man.He too had the same ticket number CL16. This was our unfortunate situation and very irritating that none o[censored]s willing to give our seat.So, I would like to have a refund or some compensation according to your company policy.Kindly...

My seat isn't clean and speakers aren't good here what to do like i didn't expect this from inox I want full refund now contact on my Gmail [protected]@gmail.com...

Dear Inox Customer Care,

I am writing to express my extreme disappointment and frustration with the service provided by Inox, specifically regarding a recent incident at your theatre.

On[protected], my family and I made plans to watch a movie at your theatre. We had initially planned to attend the 9:30 PM show, but due to unforeseen circumstances, we opted for the 10:30 PM show, which was introduced by Inox....

I went to watch gujrati movie itta kitta in showtime 8.15 p.M. On 14.02.24 at inox raghuleela, kandiali-west, mumbai 400067 with two of my family members. The ticket price shown online in computer was rs.112/= per ticket. However, when i went to theatre the price told to me was that now the ticket price for first two rows from screen are rs.130/= per ticket and rs.150/= per ticket for rest of the rows. I paid rs.130/= per ticket for three...

My family and I recently visited Jaswant Tuli Mall in Nagpur for a movie, but unfortunately, our experience was far from satisfactory. From the moment we arrived, it was clear that the level of service was severely lacking.

Firstly, there was no parking staff available to assist us, leaving us to navigate the parking situation on our own. After the movie, when we inquired about the parking ticket, the staff member rudely refused...

We book 4 tickets to figheter 3D show for of 27 jan 2024 7.45 pm show. The screen was constantly shaking and flickering. Even after complaints several times no one was listening to us. They replied us "content hi waisa hai".We paid 1400 for this service. Kindly take necessary action.
Location:- INOX metro mall kalyan west 421301
Ticket ID:- 5305844...

Yesterday I ve booked for night show ticket at Inox jaswant, Nagpur.
This is first time I have experienced worst experience in your cinema .
No AC factory provided and seat are badly maintained.
No proper cushion nd seats are damaged . I have reported to Inox manager to switch on AC for proper air flow . (Seat no C17 &18- screen 3)
But we after two three reminders still Inox team failed to rectify the same and...

Dear Team,

I hope this letter finds you well. My name is Aashutosh Shende, and I am writing to bring to your attention an issue I have encountered with a recent ticket booking transaction on your platform.

On December 19, 2023, I booked a ticket through the INOX application and proceeded to make the payment using Paytm. Unfortunately, although the amount of INR 1871.80 was deducted from my account, the ticket...

Hi. I came with my family to watch the movie Wonka for an 8.00pm show. The movie started 20mins late due to ads before the beginning. Then again another 25mins of ads during the interval. I humbly request the management to look into this seriously as it’s annoying to watch so many ads. It also spoils our time management as 45mins of extra time is taken up away by these ads. Kindly keep the customers in mind while playing so many ads....