[Resolved]  BSNL, Melukavumattom Branch and Erattupetta Branch (in Kottayam District, Kerala State) — No Internet Access in Department of Commerce of HBC

Address:

Kottayam, Kerala

Dear Sir,

Sub: No Internet Access in Department of Commerce of HBC, Meluakavumattopm for the last one year

This is from Henry Baker College, Melukavumattom, Kottayam district Kerala State, affiliated to Mahatma Gandhi University. Our Computer Lab, Reprographic Centre, and different departments of the college have been connected with internet. The service has been provided by BSNL. The connections were given by Melukavumattom branch office of BSNL through the assistance of BSNL Office Erattupetta. In Department of Commerce of this college, even if there is a net connection, there is no internet access for the last one year. We informed this matter to Melukavumattom Branch of BSNL several times by directly meeting the staff. However, they are of the opinion that the service should be given by BSNL branch of Erattupetta, and moreover, the staff of the BSNL branch of Melukavumattom is of the opinion that the branch office faces shortage of adequate staff and hence this matter cannot be solved. We informed this matter to BSNL Erattupetta several times. However, no steps have been taken so far. Even though the BSNL authorities have given us internet connections in our college, they have not given us the details of the connections and the relevant numbers. We face problems in net access several times but no staff of either in Melukavumattom branch or Erattupetta branch hears our grievance. Expecting a favourable response from BSNL authorities.

On behalf of Principal, Jenipher Carlos Hosanna, Assistant Professor, Department of Commerce, Henry Baker College, Melukavumattom.

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Melukavumattom