Intex Mobile / Intex Technologies — manufacturing defect in intex aqua super android mobile

Address:	411018
Website:	www.intex.in/SupportIntex/Index

I, have purchased one intex aqua super mobile from vijay sales, chinchwad dealer, pune, with a guarantee of one year. Within warrantee period, initially, the mobile had problem of non - working of speakers, at service station it was rectified. Again after few months there was problem of video clips shoot was displayed without any sound. Hence again it was sent for repair.
Again within one year guarantee, we lost display, in spite of within warrantee period, i was requested to pay rs.1800/- for repair. On paying charges of rs. 1800/- we could remake the thing. We paid the same, but now new problem of swollen battery occurred.
According to intex service center/ mechanic, "this mobile piece had already basic manufacturing defects, due to which we had to visit it several times, within guarantee period. You better call customer care and get it replaced by company". We visited our dealer, vijay sales, he promised to talk with area manager. On several calls we were asked to get invoice number of repairs. On enquiry as it was digitalized system, we could get only numbers. Even lodging complaint to dealer, we did not get any remedy nor intex cared to call customer. Even on several calls and requests, till today no response from intex company nor from dealer. Nobody has solution, hence this complaint.
You are requested to take immediate remedy to avoid further litigation before getting situation worst.
Hope for quick action from your side.
Miss. Priyanka a. Jagtap
Flat 2, plot 34/35, shreyas heights coop. Hsg. Society,
Pimpri, pune 411018,
Phone [protected], [protected]
Email : [protected]@yahoo.co.in