[Resolved] IOCL — Complaining regarding jai hind gas service, shastri nagar, kanpur

Adityageeta

from Kanpur, Uttar Pradesh

Address:	208005
Website:	www.iocl.com

Hello Sir/ Madam,
This is Geeta Tiwari from Kanpur and Gas No. is 19306 in Jai Hind gas Service, Shastri Nagar, Kanpur. I want to say that I have booked the gas so many times but the members of agency cancelled my booked gas in 10 days and after this when I visit there to complain about this, so he mishaved me and talks very loose to me in front of everyone.
If he sends me the cylinder, that would be of without voucher and the gas is very less in that cylinder. I booked a gas on 23/11/2015 (Ref. No. is 296019), but still I didn't get any response on it.
Kindly look into this matter and give me the proper solution of it.

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Complaint marked as Resolved

Verified Support

Dec 01, 2015

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in