[Resolved] IOCL — Gas not supplied despite booking
P
prabhat kumar mondal
from Kolkata, West Bengal
Address:
713103
Website:
iocl durgapur
I booked refill on 19/03/2016. On enquiry it is known that my refill has been delivered on 30/03/2016. But in reality the refill has not reached my home. I did not book refill on 01/04/2016 but my distributor informs that i have booked on 01/04/2016. Please demand from my distributor the evidence of booking and refill delivery.
Name of distributor- sgeccsltd, burdwan court compound
Consumer no- cx11130110
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Jun 5, 2016
Complaint marked as Resolved
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
May 02, 2016
Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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