[Resolved] IOCL — Less petrol filling by employee of IOCL retail outlet @ Ramesh Service Station WZ-1, Mansarovar Garden, New Delhi

tushar munjal

from New Delhi, Delhi

Address:	110015
Website:	www.iocl.com

At the time of filling of petrol in my bike the employee charged Rs 600/- but have filled petrol of Rs 500, on arguing he told me that he has filled with full value but actually it was not since he provide the receipts of 500 Rs of filling Petrol in bike and Rs 100/- for filling 2T Mix in some scooter plus the timings for my filling of petrol are different there is 5 minutes of difference on both billings, though my credit card was punched with Rs 600/- at same time, I need this to be treated on priority, Earlier I lodged a complaint but still no response Regards Tushar Munjal [protected]

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Aug 7, 2021

Complaint marked as Resolved

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Indian Oil Corporation [IOC] Customer Care

from Mumbai, Maharashtra

Verified Support

We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.