[Resolved]  Irecharge.com — Havent recieved recharge amd havent recieved refund as well

Address:560098

I had recharged my modem mts on 13 april 2016 but it was incomplete and havent recieved refund for the same as well been more than a week.Transcation id2e5cy0ia4q5shjw7h223.Mail i recieved from them


Dear yangchen bhutia,
This is in regards to your order with reference number 0kgb767jub0298r8u99a on the merchant website irechargeonline.com.

We are unable to obtain authorization for the following payment 52265860 .

Please re-visit the merchant website for completing the order.

However, in an rare event that the amount is charged or blocked in your account, we will coordinate with the bank and have the money reversed to your account within 7-10 business days.

For your convenience, we have provided the order details below.

Order information

Merchant website : irechargeonline.com
Date :[protected]:44:33
Merchant reference number : 0kgb767jub0298r8u99a
Ebs payment id : 52265860
Payment amount : 1399.00
Customer name : yangchen bhutia
Customer email : [protected]@gmail.com
Status : incomplete
If there are any delays, please quote the above given merchant reference number and contact the merchant irechargeonline.com.

Regards,
Ebs pg team

Please do not reply to this mail. This is a auto generated mail and replies to this email id are not attended.
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Apr 22, 2016
Complaint marked as Resolved 
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Online rechange failed, amount deducted

I have made recharge on irecharge.com website on 24April 2016 for INR 199.Amount is deducted from my INGVYSYA bank account[protected], but the transaction failed.Amount is not revert back to my account.

My request is to revert my amount back to my account[protected].

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