Irecharge.com — No service for payment made

Address:

Abuja

On the 29th day of January 2022 at about 5pm I made a payment of 800 naira for gotv subscription, smartcard number [protected]. this payment was from my gtbank account to Polaris Bank with account number [protected]. There was a success notification but as we speak the gotv account is blocked. kindly rectify please or refund the money.