[Resolved]  Itzcash Card — Refund not received more than 45 days

I have booked the bus ticket to travel yaari on 30th apr 2015 amount paid through itz cash apparently ticket was cancelled by customer on 2nd may 2015, after so much follow up with travel yaari they have refunded the amount sum of rs.1755 details appended below. Ticket no rmt4249885 Traveller name mohamed rafi No of cancelled seats 5 Cancel id rmt364254 Cancellation date and time 02-may-2015 10:35 am Cancelled by yaari Refund amount (Rs.) 1755 I have send more than 50 mail to itz cash no one lease bother to refund the amount no body knows where the amount is lying I fed up to follow with itz cash team If customer care team really want help pl take it up seriously and do the needful Dear sirs, Good day With reference to the above, as per travel yaari they refunded the amount sum of rs.1755 on 13th may 2015 to itz cash but still not credited to my account. Request you to check and give us the feedback when can i get the credit Bye A. G. Swami Alamelu online services Kumabkonam Mob:[protected] Ticket no rmt4249885 Traveller name mohamed rafi No of cancelled seats 5 Cancel id rmt364254 Cancellation date and time 02-may-2015 10:35 am Cancelled by yaari Refund amount (Rs.) 1755 Swami nathan May 27 To chandrab, itzcash, saravana Dear saravanan Till now i have not received any reply from itzcash, pl look in to this and do the needful Bye A. G. Swami Saravana kumar Ok sir May 27 Itzcash customer care Dear sir, kindly provide transaction id or order id so that we can assist you... Attachmentsmay 28 Swami nathan May 29 To itzcash, saravana Dear saravanan Enclosed herewith order id as per your request in order to refund our amount, pl look in to that and do the needful Ticket was cancelled on 2nd may 2015 Thanks & regards A. G. Swami Order id : 7120008 Swami nathan May 30 (13 days ago) To itzcash, saravana Dear saravanan With refer to our teleconversation Pl find herewith order id for your reference and action Easy[protected] pgtr[protected][protected]apr-2015 16:43 1950.00 travelyaari Thanks & regards A. G. Swami Swami nathan Jun 3 (9 days ago) To saravana, itzcash, chandrab Dear saravanan With reference to our teleconversation today the following amount has been debited to our account why? Easy[protected] iatr[protected] itz_[protected]jun-2015 21:30 126.00 db Why they have debited without information or communication this is first time debited and also there is no agreement between itz cash and our management pl clarify And furthermore, i have been sending the mail saying that i suppose to get refund from travel yaari still not received by us. I have send all the information required by itz cash team, request you to follow up and get it done at the earliest. Hope you can understand, if you have any clarification pertaining to this please do not hesitate to contact with us. Bye A. G. Swami Alamelu online service Kumbakonam Swami nathan Jun 9 (3 days ago) To crmivrstest, saravana, itzcash, chandrab Dear mr. Punit With reference to our teleconversation little while ago, i regret to inform you that i have been communicate with itz cash management more than 25 days there is no proper support from them. Apparently i stop using itzcash to issue the flight ticket and bus ticket because of the issue, i do not want do the business where there is no help from the portal side. Because of this itz cash loosing the business from ourside. Please scroll my mail and take the reference whatever you want and help me to get my refund at the earliest Easy[protected]pgtr[protected]-apr-2015 16:431950.00travelyaari Awaiting for your favaourable reply Thanks & regards A. G. Swami Mob:[protected] Swami nathan Jun 11 (1 day ago) To saravana, itzcash, chandrab, crmivrstest Dear mr. Punit As per our discussion over the phone hope you would have check the details where is the refund amount laying please try to give the credit today hence need to issue some bus ticket from itz cash If you need any information pertaining to this please do not hesitate to contact with us Awaiting for your reply Bye A. G. Swami Alamelu online service Kumbakonam Mob:[protected] Itzcash customer care Dear sir, we have forwarded the details to our concern dept once we get the r... Attachments6:14 pm (18 hours ago) Swami nathan 6:48 pm (17 hours ago) To itzcash Dear punit Thanks for your information and confirmation, hope you are following and get it done the job please, i really fed up to follow up with itz cash for the refund Thanks for your understanding and doing the needful Thanks & regards A. G. Swami Swami nathan 11:27 am (49 minutes ago) To help, saravana, itzcash, crmivrstest, chandrab Gentle remainder 111 Dear sirs This remainder evaluated 111 one times, hope you people will understand the business people pain and do the needful We are not getting monthly salary like your people, we need to approach the customer and bring the business in order you people debit our account and taking the amount even without informing us. At least you people work for this and get the reward If i am not receive my refund within 24 hours i will put negative commands in all public portal This is for your kind information I can't wait more than 45 days to get the cancellation amount compare to other portal seems to be itzcash worst portal i can say Still if you need any clarification pertaining to this please do not hesitate to contact us Bye A. G. Swami Alamelu online service Kumbakonam Mob:[protected] Click here to reply, reply to all, or forward 1.49 gb (9%) of 15 gb used Manage Terms - privacy Last account activity: 38 minutes ago Details People (5) Saravana kumar Add to circles Show details
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Apr 1, 2017
Complaint marked as Resolved 
Verified Support
Feb 27, 2017
ItzCash Card Customer Care's response
Dear Sir,

Spoken with Mr. Swaminathan on [protected] who confirmed problem has been resolved as of now.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Thanks & Regards
ItzCash Customer Care Team.
www.itzcash.com
Contact us:[protected]
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