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Ixigo Complaints & Reviews

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Ixigo reviews & complaints page 9

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P
pf23
Jan 29, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Money debited from account but train ticket not received

I booked 2 train tickets on 28th January 2023 through ixigo. I initiated the payment after which it asked for user password. I clicked on forgot password and got a message to set a new password. Meanwhile the ticket amount got debited from my account while the next page didn't load yet....
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P
Pinninti Murali
Jan 28, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Money is deducted from my account but bus ticket is not confirmed. Refund money also not received

I book a ticket from vizianagaram to vijayawada on 28th January 2023 from abhi bus app. Money is deducted from my account but ticket is not confirmed and refund also not received. Upi transaction id[protected]. Please resolve my problem ASAP....
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B
Blessy Isaac
Jan 27, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Payment deducted, ticket not booked neither showing in the failed trips

Hey,

Ive made a payment of Rs.2, 957.97 for the train ticket from Nagercoil to Kalyan for 1st of May, 2023.

The payment has been deducted, and the website of ixigo is neither showing me the confirmation of the ticket or in the failed trips.

Kindly look into it, beacuse there's no chat or accurate consumer care support for this issue, and also its not the first time Iam facing the issue, there's...
+1 photos
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B
bb9642
from Rajahmundry, Andhra Pradesh
Jan 25, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund from the user

Hello,
I have booked a ticket to Nellore from Chennai through IXIGO app. my ticket didn't booked but the amount has been deducted from my bank account. It has shown that the amount will have refunded me soon in 7 working days. I had even tried booking again and same the amount has been deducted from my bank account and the ticket hasn't booked for me. Later I have tried booking the next day, and then, the ticket got booked, but the...
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D
Deependar11
from New Delhi, Delhi
Jan 20, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Money not received in paytm payment bank

I have provided my account statement below. U can see amount of Rs. 2055.73 deducted for booking. But no amont of Rs. 2055.73 credited for refund on 16/01/2023 paytm payments Bank told me no transaction was made. So send me my money.
U can send via upi [protected]@paytm
Ph no. [protected]...
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T
tinesh@200500
Jan 20, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Money is not refunded. give my back

My tickets are cancelled . But my money is not funded...
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R
Richa Suman
Jan 20, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Refund amount not reflecting in my bank account

3days before I transferred my ixigo max balance in my bank account but till I haven't recieved. Please look into it....
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R
Richa Suman
Jan 20, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Not got refund in my bank account

I have transferred ixigo max Balance money after 72 hour also I have not got money back in my bank account. Please look into this matter....
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L
lazypnkj
Jan 18, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for my booking cancel

Please help me with the refund...
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A
Ashok Ambade
from Nashik, Maharashtra
Jan 18, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Coach A2 position

Address:Nashik
Website:Ixigo

The coach A2 of train No 12809 on date 17 Jan 2022 as per IXIGO app was 3rd from Engine. Actual coach A2 position at Nasik Road, station was at tail side. My wife and her friends traveling by this train had to face lot of difficulty while boarding train, in A2 coach PNR No [protected]....
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N
N Anand Naik
Jan 17, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Refund not credit

Address:anantpuram
Website:ixigo trains

Im booked train ticket PNR No. [protected] from Anantapuram to Tirupati, but the above ticket was free cancellation due to not conformed, that's why the above cancellation money not refund to me i.e. my account/Phone-pay not credit. please clear the my money as early as possible....
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R
Rkman02
Jan 16, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Refund showing credited but didn't get it yet

IXITRS[protected] is my trip id for cancelled train booking. Ixigo app is showing that money is credited in my upi id but is not reflecting in my account...
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N
Nishanthronaldo15
Jan 16, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Money is not credited to bank account

Website:Ixigo

Its showing transfer of refund money to bank account is successfully but its till not credited to my account...
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K
kds nair
from Ernakulam, Kerala
Jan 13, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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Non receipt of 3 refunds

Address:10/261,Thanelimalil House Library Road,Aluva=683101

On 6 th January, 2023, i have tried to book a ticket to Trivandrum 3 times.Payments of 692, 693 and 692 were debited to my account referring OTHPG 202657, 148919 and852804.Refunds were to be credited to my account on 11 th Jan, 2023.Please look into it and arrange for refunds immediately.Thanks...
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H
Hamdan Mohd
Jan 12, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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Amount deducted but no confirmation came through

I booked a bus ticket from delhi airport to Phagwara through ixigo, I did the payment through UPI, money deducted but blank screen appeared on the app, no confirmation from ixigo through email and phone number . Please resolve the issue .
My number :- [protected]
Email :- hamdan.[protected]@gmail.com...
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H
Hamdan Mohd
Jan 12, 2023
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Payment done , but no email neither SMS

I booked a bus ticket from ixigo on 11 January 2023 from Delhi airport to Phagwara, my payment went through but no confirmation was done on my number [protected] and email hamdan.[protected]@gmail.com.
I reached the airport at 12 at the night and I’m stranded, what to do ? Please refund my money as this seems to be a fraudulent transaction. I’ve been a frequent ixigo user and this is the first time I’ve had to face this...
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D
Dineshkumar_L
Jan 11, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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Ticket not booked but money debited from my account please help

I booked a bus ticket through Ixigo.I paid using UPI and after payment is done the page was closed automatically and money debited but ticket not booked...
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Dineshkumar_L
Jan 11, 2023
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Ticket not booked but money debited from my account

I booked a bus ticket through Ixigo, I pay using UPI, but after payment tha page was closed and ticket not booked, but amount deducted from my account...
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I
IBsrinivas
from Bengaluru, Karnataka
Jan 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted but didn't get the bus ticket which I ad booked

Address:Goodu PG Accomodation Rajajinagar Bengaluru

I am Srinivas B Inamati I had booked a bus (Kamat Travels) from Bengaluru to Gadag for 12 January 2023 on 11 January 2023 but as soon as did the payment the website got closed and my money got deducted from the account....
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V
Vanshikathakur02
from Shimla, Himachal Pradesh
Jan 10, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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Train ticket is pending and amount is deducted

I booked a ticket on 9th jan 2023 for a train on 11th jan 2023 from ixigo app but my train ticket is still pending status is yet not confirmed and my amount that i paid through upi has been deducted. Please resolve my issue and refund my total amount as soon as possible due to this inconvenience that this app has caused me....
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