[Resolved] Ixigo — Money was deducted but ticket not booked. Refund not received till date

[Resolved] Ixigo — Money was deducted but ticket not booked. Refund not received till date

D deep8singh from Kolkata, West Bengal

Hi, this is deep singh. I was booking a ticket from yesvantpur jn to vasco da gama in 07339 Ypr vasco express on 26 Mar 2021.i made payment through my Google pay UPI ID. The amount 5920 was deducted but ticket was not booked. I have not received my refund amount till date. I am attaching the proof of my payment. Kindly reund the amount as soon as possible. +1 photos Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Apr 04, 2021 Updated by deep8singh My complaint is regarding booking ID-IXITR[protected]. As I mentioned earlier that amount was deducted without ticket booking. I have not received refund till date. Kindly do the needful Apr 09, 2021 Updated by deep8singh Sir, I have not received the refund amount under booking ID-IXITR[protected]. It is going to be 14 days. Please do the needful. Apr 10, 2021 Updated by deep8singh Sir. I have not received the refund amount under booking ID-IXITR[protected], payment ID-EABTZ71N20B0A22KDC. It is going to be 16 days.when I get my money back, kindly intimate. Verified Support Apr 23, 2021 Ixigo Customer Care's response Hey Deep, The refund was processed on 12th April with bank ARN[protected] Please let us know via www.ixigo.com/help for any further assistance. Thanks Team ixigo
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