Jabbar Travels — bus ticket

Address:600097
Website:Jabbar travels

I have booked a ticket from chennai to bangalore at 9:30 boarding was opposite to rohini theatre at 10:45. I got message from abhibus stating like ticket got confirmed with ticket number. When it was 11 there were around three busses i went to each of them and asked for my seat they said your bus is coming still because in message bus number was not there. When it was 11:30 i called abhi bus and driver and other persons including jabbar travels office landline numbers. Abhi bus tried to reach out to bus manager he said i will share driver number so that you will get more details. When i called driver he said your name is not there. Again i tried to reach other people there was only one response since in ticket bus number is not there you need to wait.
At around 12 i called abhi bus again for asking more details they kept conference with bus team guy. After 30 mins off discussion driver is telling i forgot to call..
Is this how they provide service?
I was having a exam in bangalore in morning..

Doj:[protected]
Booked from :abhi bus
Ticket number:ts[protected]ljxw
Pnr:808957
Dep:10:45
Seat:u1 a/c sleeper
Personcalled:[protected]
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