[Resolved] Jabong — Cashback not credited

NIKEoo7

from Gurgaon, Haryana

Address:	Hyderabad, Andhra Pradesh, 500088
Website:	www.Jabong.com

Hi,
I had done shopping from Jabong.com with offer of 15% cashback for ICICI card customers for transactions above 2K. Order no[protected]. I had been sending emails to jabong to check for my cashback and I was assured that I 'll get it within 90 days of placing the order. Now it's way more than 100 days and still I haven't received any cashback, I also sent email to Jabong and I didn't get any reply once 90 days passed. I would like to pull charges against the company for non compliance.

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May 12, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2016

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong

Oct 24, 2016

Updated by NIKEoo7 Hi,

Tanks for understanding my concern, I had a chat with someone who said to be a representative from the company. She told me that this cashback may take a few more days for which I was okay but at the same time she failed to furnish the details of ETA for closure of this issue. Can you please share the details till what time am I supposed to wait for my cashback?

Thanks
Nikhil