[Resolved]  Jabong.com — No Response regarding refund.

Address:

Bangalore, Karnataka

This is regarding my order#[protected] which i returned Ref No:13390689. I wanted the amount to be credited back to my account and i sent an email to [protected]@jabong.com to which initially they responded stating that i will receive an email to upload my bank account details. I never received an email after that and checked that the refund has been credited as Jabong points. I have sent a couple of more emails after that to them but they wont even reply anymore. Request you to please credit the amount back to my Citibank account, below are the details of the same. Citibank Account Number:[protected] IFSC Code: CITI0000004 Please check the email conversation below, Avishek Majumdar Hi, This is regarding my order#[protected]. I have initiated a refund for... Nov 29 (9 days ago) [protected]@jabong.com Dear Avishek, Greetings from Jabong.com! Thank you for your e-mail note.I wou... Nov 29 (9 days ago) Avishek Majumdar Hi, I still have not received the email to fill in my bank details. I have ha... Dec 5 (3 days ago) Avishek Majumdar <avishek.majumdar.[protected]@gmail.com> Dec 6 (2 days ago) to Team Hi, This is reference to the email thread below. The refund amount has been credited to me in the form of Jabong points. As I have mentioned below i need the amount to be credited back to my bank account. Thanks and Regards, Avishek Majumdar. Forwarded conversation Subject: Ref No:13390689 [protected]---- From: Avishek Majumdar <avishek.majumdar.[protected]@gmail.com> Date: Sat, Nov 29, 2014 at 9:35 PM To: Team Jabong <[protected]@jabong.com> Hi, This is regarding my order#[protected]. I have initiated a refund for the above mentioned order # on your website, but would like to get a money back return to my account instead of Jabong credits. Thanks and Regards, Avishek Majumdar. [protected] From: <[protected]@jabong.com> Date: Sat, Nov 29, 2014 at 9:44 PM To: avishek.majumdar.[protected]@gmail.com Dear Avishek, Greetings from Jabong.com! Thank you for your e-mail note.I would like to inform you that as soon as product reaches our facility; a product inspection would be done. After clearing the product inspection; refund would be initiated. This process would take 7 days after the pick-up is done from your premises. Refund would reflect in the Bank account within 02 business days from the date of refund initiation. An automated e-mail with a link to upload your bank details will be sent to your registered e-mail id within 24 hours. Kindly upload the bank details at the earliest for smooth and faster refund. *Refund is subject to product inspection approval. Your cooperation is appreciated to make the refund process easier & faster. Happy to assist you round the clock! If you have any further queries, please feel free to discuss it with us at [protected]@jabong.com. Alternatively, you may also visit our FAQ page. Are you satisfied with my response? Yes No Regards, Jabong Care Team “Great news! we have now simplified our return process for our customers, Click “My Orders”, login and select your order to return it online”. Disclaimer: This message contains confidential and privileged information and is intended to be conditionally/ limited use by the individual named only. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secured or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. "On Nov 29 2014 9:36PM" : Email Received Date : Nov 29 2014 9:35PM [protected] From: Avishek Majumdar <avishek.majumdar.[protected]@gmail.com> Date: Fri, Dec 5, 2014 at 5:38 AM To: Team Jabong <[protected]@jabong.com> Thanks, Avishek Majumdar