Jain Enterprises — Defective/big size

Address:	302015
Website:	[email protected]

I saw the ad film on D2H tv and ordered sweat slim belt on phone which i received on 03/10/2016 through cash memo no. 059 for rs.1890/- of date. There is defective /mis matched in belt size. The size is too big to fit me.
On lodging complaint on customer care no.[protected], [protected].i am told that my complaint will be attended in next 10 days but so far nobody has attended to it. After 10 days i again called them, but they didn't pick my call I tried so many times Tu call them but call disconnected after three four seconds after that I called from another number then they pick my call and said that my issue will be resolved within 4 days by 4 November 2016 but I didn't get any resolution till 4 November after that I called them on 5 November and again they are not picking my calls after making 5, 6 attempts they picked my call.

They said that why are you calling again and again. They said they have already my complaint but when I ask for complaint no. Then they refused to give any complaint number and said they will call back but till date I didn't get any call from Sweat Slim Belt.
I would also request TV channels please do not promote such kind of companies on TV.