Jain International Organisation [JIO] — Payment collected but policy not issued

Address:	Chennai, Tamil Nadu, 600079
Website:	jiojac.com

Dear sir

I have opted for insurance policy online from "jain international organisation" (website http://www.jio.net.in/) name of the policy jio-women policy phase-7 part-2. payment has been honored online and the same is debited from my bank account for rs. 4100. i have only received an payment confirmation from payment gateway and from jain international organisation that they have successfully received the payment. howeveri have not received any policy document or policy details. have drop many emails and tried calling so many time no response from there end. it seems this is an charitable organisation and this is way they are taking money. payment gateway "payu" has confirmed that they have remitted money to jain international organisation. i request you kindly look into this and help in getting policy or refund of money paid.
Id number allotted by jain international organization [protected] (policy id)
Id name swethabothra
Date of payment debiting from my bank account: 16/10/2016
my contact number [protected]