Jain International Organisation [JIO] — Refund of premium paid for mediclaim phase 2

Address:380061

My name: monil dilipkumar shah
My city: ahmedabad gujarat
My complaint against: jain international organization (jio)
Complaint category: insurance companies
Policy amount (approx.): 500000
My complaint description: refund of premium paid
I have received msges for renewal of phase 1 so, i have paid premium of rs. 17060- on 09.09.2016 from indian overseas bank [protected] to axis bank [protected] (transaction tracking utr no ioban[protected]) for renewal of phase i of jio sa id 056573 but still i have not received any confirmation of premium paid or renewal of policy, then i have mailed to jio and got respond that i need to claim for refund of fund as they informed that i have transferred in wrong account, and i have tried so many times to get my refund of premium paid but no one is responding me.
I have transferred premium in their account only but as account is different for phase 2, so they mailed me to claim for refund but they do not respond me properly.
Policy group name on – dilipkumar chunilal shah, shobhanaben d shah, monil d shah
Insurance through jio – icici lombard
Jio office: mumbai
Address : 103, midas tower, bhaudaji extension road, sion,
City : mumbai
State : maharashtra
Landmark : near punjab national hall or behind manav seva hall
Nearest station : kings circle
Mobile no – [protected]
Email id – shah. [protected]@gmail.com
Kindly help me to get my premium back.
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Jain International Organisation [JIO] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Shah,

Regret the inconvenience caused. We have made a note of the details mentioned and will get back to you with an update on the case.

Regards,
ICICI Lombard General Insurance
Dear Mr. Shah,

Thank you for contacting ICICI Lombard General Insurance Company Ltd.

We are in receipt of your concerns and we shall respond to you shortly.

In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.

We assure you best of our services.

Regards,
ICICI Lombard General Insurance
NAME: LAKSHMI BAI
JIO ID NO: [protected]

I have made payment for the new policy by card in the month it was launch but it is to my surprise that the policy intimation or any details of the receipt is sent. Kindly look in to the matter asap and revert

Nirmal

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    Jain International Organisation [JIO] Phone
    +91 22 2403 3362
    +91 22 2403 3340
    Jain International Organisation [JIO] Address
    103, 1st Floor, Virash Tower, Midas Building, Bhau Daji Road, Sion, Mumbai, Maharashtra, India - 400022
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