Jain International Organisation — Shravak arogyam mediclaim - no response after 4 months of payment

Address:380015
Website:www.jio.net.in

Jio id- 024151.
We have paid for shravak arogyam 4 months back. Still we have not received card or any confirmation over mail. Whenever we call, people talk rudely. My father has word with monika mam but she is not giving proper response. Please help us with this regard.
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    Jain International Organisation [JIO] Phone
    +91 22 2403 3362
    +91 22 2403 3340
    Jain International Organisation [JIO] Address
    103, 1st Floor, Virash Tower, Midas Building, Bhau Daji Road, Sion, Mumbai, Maharashtra, India - 400022
    View all Jain International Organisation [JIO] contact information