Jaquar Complaints & Reviews

Hi

I have requested for the replacement of seat cover on 18th May 2023.

Complaint got registered on18-May-2023
Service Request No. R23E18NDE00660873

I have done many follow ups but every time I get the same response "you will get an update with-in a week time".

Called Customer service:[protected]
Neeraj (Escalation Desk) - Last Spoke on 22-Jun-2023
Ms. Kanchan...

My name is shanmugarajeshwaran in chennai ([protected])
I have made service request about mixture tap leak on 14.02.23 and service call ref no. 00212582. The technician visited on 16.02.23 and said that the concerned materials were not available and he promised to resolve the same in a weeks time and requested to close the ticket and paid visiting charges. After that there was absolutely no response from Jaquar support. Last month i...

Pot seat cover is broken...

1. Electronic wall hanging seat not working, complaint made again and again almost 03 months passed
2. Panel enclosure not fitted properly, damaged. Complaint made again and again almost 07 months passed...

I have a jaquar tap in my bathroom it has been dripping for a long time.
It has a cold water tap a warm water tap and a toggle between the tap and shower in between. A photo and a video has bene attached to this complaint.
I request you to fix it as soon as possible....

I have bought bathroom fittings from jaquar some days ago.After using its products one big and expensive basin cock(tap) starts leaking.several times I complained to customer care but no jaquar executive visited my place till date.Every time customer care person tell that sorry 'maaff kr dijiye'.I have never expected this type of behaviour from such a prominent company.please do the needful because my whole family is suffering due to this....

Dear Jagur,

I hope this email finds you well. I am writing to follow up on the conference call we had scheduled with the Jaguar. Unfortunately, we have attempted to connect on three separate occasions, but the call has not taken place yet.

I understand that unforeseen circumstances can occur, and I am willing to be flexible in terms of scheduling. However, as this call is important to me, I would appreciate...

I purchased a bath tub (Jaquar - JBT-WHT-FONT150)) from Katta ceramics paying Rs. 21574 bill dated 05/01/2022. Upon installation there was water stagnation with incomplete drainage from the tub. This was immediately flagged up to Jaquar customer care and after repeated visits by their technician the bath tub was deemed defective and a replacement was promised. But despite repeated complaints and follow-up this has not happened and the installed...

I have purchased new Jaquar washbasin tap on 27th Mar 2023. While installation it came to our notice that it is leaking. When raised this issue with dealer he refused to replace the new tap and said to raise the concern in customer service. We haven’t used the tap one day, customer service guy is now asking 800 rs for fixing the leakage for the new defective tap for which I have already paid Rs. 7000

If I have already paid...

Dear Team,
I have placed an order for 4 shower enclosures for my 4 BHK villa in Chennai. The order was placed on 10th March 2023 through Senbaga Home Depot. Jaquar delivery executives delivered the enclosures on 27 March 2023.

While installing the enclosures, Jaquar technician indicated that two of the four enclosures doesn’t meet the height requirement, though the measurement was taken by a Jaquar executive.
br...

Whom so ever it may concern

Few days back my seat cover developed a crack which grew intense till the time someone from the service Center came and attended the matter.

I had installed Jaquar fixtures in the year 2021 between September to November and the seat cover itself says 5 years warranty. Spoke to the area manager Mr Rutvij and his colleague Aisha one by one.

Where Ms Aisha is arguing me...

I complained multiple times about my Jaquar fittings which I purchased in Chennai:

1. Jaquar overhead shower leaking
2. Jaquar shower mixer knobs defective.

All the above needs replacement. I have been following up for 6 months....

I had complained multiple times for the following issues, latest service call number is as follows : 00316714. All purchases are within warranty period of one year.

1. The Jaquar overhead shower is leaking and needs to be replaced

2. The Jaquar 3 way mixer Knobs are faulty and need to be replaced.

Jaquar technicians have already visited and always promise that this will be solved but nothing happens....

Sensor not working contact no [protected]...

Greetings!
I am writing this to make you aware about the issue I am facing with the taps fitted in my washroom.
When we first moved into our new home, the builder had provided us with Jaquar fittings in washrooms. We used those for nearly 10-12 years without facing any issue.
So, when we finally decided to renovate our home, our 1st preference was Jaquar sanitary fittings. We renovated our house about a year ago. Soon...

I have installed all bathroom fittings of jaquar. now there was a problem in flush valve. I have lodged complaint on 28/02/2023. Mechanic had visited my place. He cleaned the flush valve and I gave him satisfaction code. But after he left us I found some water is flowing continuously. I asked the mechanic he said he will do tomorrow. But he didn't visit. I again lodged complaint on 01/03/2023. He again visited my home. But he didn't solve...

I have purchased a health faucet from a local Jaquar dealer in Indore some time back. Since then almost every 3 months I have to lodge a complaint with Jaquar's very lousy serviced toll free number. This has happened around 7 times, since i purchased the product. Out of various brands available, I shortlisted Jaquar, but didn't know that Jaquar is 'naam bade aur darshan chhote'. This time (around 25 days back) the pipe has high leakage, I...

Hello Sir, Jaquar barh room commode since one week leakage issue and then we switch off the upper wall then Now when we flush water is not coming may be air block or flush issue or leakage issues please do the needful
Thank you
Best Regards
Sudhakar Reddy
[protected]...

I have brought washbasin taps from jaquar ...one piece is defective and the water is leaking out ... All my fittings at home are from jaquar but this one really disappointed ...i have brought the taps from a store in yelhanka ..and they r refusing to replace and v bad behaviour...

Sir, I have contacted jaquar sales team in udaipur rajasthan to guide about heat pump and give some user contact who are already using the heat pump. The sales person gave me the contact of the user and I have visited the user toady and he was totally dissatisfied with the jaquar heat pump as it was just making the water lukewarm which is not sufficient in such a cold weather in udaipur. I have not purchase the heat pump yet, as I am confused...