Jaquar — Bathroom taps

Address:Jaquar Service Center, Vaishali Nagar , Jaipur

I am a resident of Rangoli Gardens, Jaipur, 2107 Block 27. On 20 Apr had submitted a complaint from my registered number [protected] for leaking taps. This was nearly two weeks ago. The service pers came next day and went back saying that parts will need change. He never turned up. After two days on 26 Apr again submitted a complaint at toll free No. Again the fellow came and went back saying parts will need change ( name Hemant) . We tried to contact the center at Jaipur and spoke to Mukesh Choudhary ( [protected]). This was on 27 Apr. He said that parts will come on 02 May. Today again we are trying to connect with him, but no response. The entire dealing is within the said warranty period.

This is really disappointing . 12 days and issue remains unresolved!!!
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Jaquar customer support has been notified about the posted complaint.
May 06, 2022
Updated by compjaquar
Issue still pending.
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