[Resolved]  Jaquar — Jaguar water heater not working

Address:Mumbai City, Maharashtra, 400067

I bought gyser on 03.07.2016 from your authorised agent Shruti Ceramics, Malad west Mumbai. Bought gyser is not working from last 10 days and despite of repeated reminder gyser is not repared. Yout auhorised agent says parts are not available and can not say how long we have to wait. Also the peraon who comes for repair is on leave and he no one knows whe he wll come back. Sir we bought gyser looking to the big brand name and such defected product makes us to rethink twice before we buy your product in future.
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2016
Jaquar Customer Care's response
Sir,

you are requested to please provide the call number or the registered number at [protected]@jaquar.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jaquar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1645
    Pending
    76
    Resolved
    361
    Jaquar Phone
    +91 12 4474 6800
    Jaquar Address
    Plot no 306, Udyog Vihar, Phase II, Gurgaon, Haryana, India - 122016
    View all Jaquar contact information