Jeeves Consumer Services — Fraud With Customer

Dear Concern
i have follow-up with last 3 months still i have not received reimbursement amount as per mail communication.they are doing cheating with customer.please help.

[EW-228861] Extended Warranty | Claim ID : CLJP[protected] | Plan ID : JPPOFFK1108894 | Refund

On Fri, 25 Jun 2021, 12:05 pm Extended Warranty, wrote:
Dear Customer,

Greetings from Jeeves!

We are sorry for the inconvenience caused due to this.

We want to inform you that kindly share the below details within the repair bill.

1)GST Invoice with spare details & product details (brand, Product, model & Serial no (must)
2) GST Invoice should contain customer name & address as payment is made by customer.
3)Seal & sign required if it is a manual invoice

Thank you
Mythili T
Jeeves

Extended Warranty
Fri, Jun 4, 5:36 PM
to me

Dear Customer,

Greetings from Jeeves!

We want to inform you that once you repair the product, kindly share the repair bill copy with gst and branded seal. After that we will forward the request to the concerned team they will check and provide you reimbursement. As per policy terms and conditions.

Thank you
Mythili T
Jeeves
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Jeeves Consumer Services customer support has been notified about the posted complaint.
Jul 11, 2021
Updated by deepak KUMAR CHAUHAN
Still not response from Jeeves, fraud company
Jul 12, 2021
Updated by deepak KUMAR CHAUHAN
I HAVE CONTINUE FOLLOW-UP WITH CUSTOMER CARE STILL I HAVE NOT RECEIVED REIMBURSEMENT.WHAT THE HELL OF YOUR CUSTOMER SERVICE.
Jul 13, 2021
Updated by deepak KUMAR CHAUHAN
REMINDER-1
Jul 16, 2021
Updated by deepak KUMAR CHAUHAN
i have follow-up continuously from your customer care & mail also.still no response from side.side my reimbursement is pending from your side. so i am going to consumer court.
Jul 17, 2021
Updated by deepak KUMAR CHAUHAN
FINAL REMINDER-WHAT THE HELL OF YOUR CUSTOMER SERVICE .YOU HAVE TAKEN ALREADY 4 MONTH STILL I HAVE NOT REIMBURSEMENT.STILL YOUR 2 BUSINESS DAYS IS NOT COMPLETED TO RESOLVE THE ISSUE.
Jul 19, 2021
Updated by deepak KUMAR CHAUHAN
I HAVE FILE COMPLAINT AGAINST YOU.YOU HAVE CHEATED WITH ME.STILL I HAVE NOT RECEIVED .REIMBURSEMENT AMOUNT FROM YOUR SIDE FROM LAST 4 MONTHS.CONSUMER COURT-COMPLAINT NO-2846442
Jul 22, 2021
Updated by deepak KUMAR CHAUHAN
FRAUD COMPANY .DON'T BUY ANY AMC OR EXTENDED WARRANTY FROM JEEVES
Jul 24, 2021
Updated by deepak KUMAR CHAUHAN
still awaiting for your response .fraud company.
Jul 29, 2021
Updated by deepak KUMAR CHAUHAN
after so many calls & follow-up still not response from jeeves side.very worst service i have ever seen.please help someone .
Aug 05, 2021
Updated by deepak KUMAR CHAUHAN
MarQ by Flipkart 1.5 Ton 3
Star BEE Rating 2018
Inverter AC - White
1. [IMEI/Serial No: FKAC153SIAO1828
3471, FKAC153SIAI18231224 ]
PLEASE FIND THE ATTACHMENT & DETAIL AS PER REQUIRED.

Dear Concern
I have follow-up for my reimbursement amount from the last 4 months, still i have not received .provide the reason for delay. Every time I have provided all the details but not a response from your side .Why are you delaying my reimbursement ? Please provide Your senior person Contact Detail or Reimburse my Amount as soon as possible Otherwise I am Going to Consumer court.Please help i am very Upset to see your Service .I have continue follow-up with your customer care but not response.Every time is saying That Please wait 2 Business Days.Now 4 Months is Over.still i have not received Reimbursement Amount.

Registered Mobile No-[protected]
Registered Email ID- chauhandeepak.[protected]@gmail.com
Bank Details is below :-
Account holder name:-Deepak Kumar Chauhan

Bank Name-icici bank
A/C NO[protected]
IFSC CODE-ICIC0000007
BRANCH-CONNAUGHT PLACE, NEW DELHI-110001

Reimbursement amount- 9590 Rs/-

Trail Mail For your References :-

Extended Warranty <[protected]@jeeves.co.in>
Fri, Jun 4, 5:36 PM

to me

Dear Customer,



Greetings from Jeeves!



We want to inform you that once you repair the product, kindly share the repair bill copy with gst and branded seal. After that we will forward the request to the concerned team they will check and provide you reimbursement. As per policy terms and conditions.



Thank you
Mythili T
Jeeves

Extended Warranty
Fri, Jun 25, 12:05 PM

to me

Dear Customer,



Greetings from Jeeves!



We are sorry for the inconvenience caused due to this.



We want to inform you that kindly share the below details within the repair bill.

1)GST Invoice with spare details & product details (brand, Product, model & Serial no (must)
2) GST Invoice should contain customer name & address as payment is made by customer.
3)Seal & sign required if it is a manual invoice



Thank you
Mythili T
Jeeves

Extended Warranty
Sat, Jul 31, 11:08 AM (3 days ago)

to me

Dear Customer,


Greetings from Jeeves!


We apologize for the inconvenience and delay caused.

We have escalated the issue to our concerned team and we will get back to you within 2 business days with the resolution.

We are putting in all efforts to get the same resolved earlier.


Thank you
Gowrishankar S
Jeeves.

Extended Warranty
3:03 PM (3 hours ago)

to me

Dear Customer,

Greetings from Jeeves!

We apologize for the inconvenience and delay caused.

We have escalated the issue to our concerned refund team along with repair bill and we are waiting for the team to update us. We will get back to you within 2 business days with the resolution.

We are putting in all efforts to get the same resolved earlier.

Thank You
Pradeep VK
Jeeves

Extended Warranty
Wed, Aug 4, 11:08 AM (23 hours ago)

to me

Dear Customer,

Greetings from Jeeves!

We apologize for the inconvenience and delay caused.

We have escalated the issue to our concerned refund team along with repair bill and we are waiting for the team to update us. We will get back to you within 1 business day with the resolution.

We are putting in all efforts to get the same resolved earlier.

Thank You
Pradeep VK
Jeeves

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