I had ported my number to hip and i did first recharge online with rs. 153 but my number was not activated. When i contacted customer care they informed that this can work only when this sim is used in jio mobile set. I requested to give credit after deducting some penalty but they refused and told that this amount can neither be credit to you nor can be refunded at all. I request you to kindly instruct the company to give credit and not grab the hard earned money of an ordinary customer. I also suggest that either system should not permit recharge under the scheme under this scheme or flash message that this recharge will work only on jio mobile set.
I request you to instruct the company to credit the amount against my account... Was this information helpful? | 
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