Address: | Ernakulam, Kerala, 682026 |
Dear Sir/ Madam,
My self Dr. Abhilash (researcher in rubber tree genomics), I own and use a few of vehicles which run on JK Tyres, and last day I had avery bad experience; While travelling from Ernakulam (Kochi) to Kayamkulam in my car (Maruti, Swift) together with my kid the rear wheel burst resulting in a lot of inconvenience and loss - THE TYRE IS PRODUCT OF JK Tyres and Industries.
From customer point of view this is really terrible and to be frank may affect the good-will of JK Tyres. I am into R&D sector in rubber and is very well aware of product quality, and moreover my brother owns a couple of outlets with Dealership in Tyres including JK and is opening a new outlet as well.
We realise that, the incident has occured due to the manufacturing defect in the particluar Tyre from JK, So I request your immediate attention in this regard and do make adequate remedial measures including replacement.
To make the point clear, i am concerned of the way in which incident happened and do require your team to inspect other Tyres as well to avoid future similar incidents.
We live in India and overseas as well and never encountered such incidents of tyre burst with in city speed limits.
Awaiting earliest reply,
Dr. Abhilash O U
Phone: [protected]
E-mail: [protected]@gmail.com
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