Johnson Lifts — Usha Martin wire rope 8 mm cost difference in Johnson and open market

Address:

Visakhapatnam

I am Krishna Murthy, lead auditor ISO 9001, We have Johnson lift (lift No :L-E5860, Prestige Residency, Rotary street, tuni, East Godavari . For this lift purpose AMC was taken and recently renewed . Now as per technician information, SS wire rope was damaged and suggested immediately shall change . For this purpose I asked for a quote for rope, Gear oil, V-wheel and insulation tape and they were given approx 48, 984/- . I was surprised to see your quote. Usha martin SS wire rope cost is 240 /- per meter in johnson and the same rope cost in market is 80/- . is it possible ?

I asked your local team and they rudely answered to contact head office persons.

Please give me clarification and send revised quote or if not possible to reduce the cost please cancel AMC and return amount to us