Joister — worst customer support

Address:

Nagpada , 4th Lane , S.P.Road, 3/30, 2/ Vaibhav Bhuvan, Mumbai City, Maharashtra, 400008

Dear mr. Nikunj,

So this type of service you're providing to the customer?
Dude wake up now atleast, customer is escalating this issue from last 15 days and you don't give a damn about it.
What kind of company are you working with? Is this a joke?
Yesterday i received a call from your @grandroad office and they finally told me that they will visit at my place so i was at relief and then what? I was waiting for your technician till @7.00 pm but no one turned up again and again i'm disappointed.
Finally i was # up and reached @grantroad joister office. I have told them everything whatever i'm facing from last two weeks and they told me that we can't do anything right now.

Point no (1) - my internet is not working from last 2 weeks
Point no (2) - i have not received my 1 month extension with my renew account.
Point no (3) - i need a compansastion for this no internet for 15 days plus for the worst customer support i ever had in my life.