[Resolved] Jukaso Journeys — Fake promises | |||
Yesterday we got a call from jukaso it from ms. disha, mr. anurag, mr. saransh and mr. deepak. they told us that you filled one coupon in haldiram and you have been shortlisted for our free gift vouchers of stay and 1 scratch coupon of either laptop, smart phone, pc jewelers coupon or flipkart amazon voucher. and they assured us that we will take only 45 mins of yours and you need not to take any membership of yours, this is just promotional activity. And we reached there at 7 pm in the evening. first of all no one even bother to ask a glass of water. we just filled a form and wait there 25 minutes. than a girl, her name was bindu, she called us and start asking all our details like our profession, our family, how much frequent we travel and all personal details. after sitting with her for 2 hours we got to know that they are offering us the membership of rs 85000 for 5 years. and at the end we clearly told them no we cant take this membership as this is our beyond budget but still they were forcing to take the membership.in between 2 hours we ordered cup of tea, but no one even bother to give us the same. I would like to tell you all that pls do not entertain this type of calls from jukaso inn. it is just waist of time. we have wasted 3 hours & rs. 10000 as agreement fee... now i want my money back. Pathetic service. pathetic staff. jukaso is pathetic brand. do not use it. Was this information helpful? | |||
May 23, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Apr 22, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |||
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+91 89 1305 0100 [Jukasotel]
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