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Jupiter Hospital Complaints & Reviews

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Last updated Jul 8, 2024
Complaints 59
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Jupiter Hospital reviews & complaints page 3

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P
PRABIR KUMAR DAM
from Mumbai, Maharashtra
Apr 17, 2021
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Uploading of 1st vaccination date on Arogyoshetu

Address: Thane

I had received Covishield vaccine from your hospital, on 26.03.21.I could download my certificate also, but the Arogyoshetu app is not allowing me to get my registration for the 2nd dose, on my Complaint, they had informed that Jupiter hospital is required to upload on Arogyoshetu then only I can go ahead for registration. Please help me out .Regards Gita Dam[protected]...
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A
from Bengaluru, Karnataka
Jan 27, 2021
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RMO not listening to patient's complaint

Address: Thane

I am Yoshita Upadhyay MR number 554733. I am suffering from after effects of Chemotherapy. I am admitted to Jupiter Hospital Thane. I asked RMO(jupiter team) for appointment of Dr. Chetna Oncologist on round. But RMO is not listening & not supporting....
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J
Jigar Bhadra
Oct 13, 2020
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Complaining about Teleconsultation

Address: Jupiter Hospital, Eastern Express Highway, Service Rd, Next To Viviana Mall, Thane, Maharashtra 400601

Date of Incident - October 12th 2020
Doctors' name - Dr. Parijat Gupte

Appointment was given for teleconsultation for 1 PM on october 12th - never received a call, asked and made me pay online for the time but never got a call for a follow up. When i called back in the evening i was given false assurances that doctor will call back later.

On the morning of october 13th when i called back, i was informed...
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Abdeali Vhora
Sep 12, 2020
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Medical negligence

Address: Thane

My daughter was admitted thrice in your thane hospital but all doctors failed or over looked to find out actual cause

We took her to srcc and they exactly found what we feared. Infact we had specifically asked doctor Biyani and doctor sane also doctor kasat about shunt infection or malfunction but all three neglected. I have emailed the case on tpa and info email id but no one chose to respond. I will be taking this up strongly...
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A
akhil_modi
Aug 1, 2020
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Excess/Inappropriate/wrong billing

Over and above the careless of the doctor (chetna bakshi), now the support/ customer care / billing staff is doing the same thing.
Out of my 2, 60, 000 bill amount almost 50, 000 is not approved by the Insurer ans in this 50, 000 most of the amount which is unapproved is blood testing and i am asking from last 1 month what is this test regarding.
Since i have been asked to arrange the blood which will be cost effective for me,...
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V
varsha pasarnikar
Feb 25, 2020
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no consideration of super senior citizen on wheelchair

Address: highland park, thane, kolshet road, Thane, Maharashtra, 400601

My father is 84 yrs. Of age and patient o[censored]r hospital. He was in neuro icu in the month of july 2019. Now whenever we come for follow up at cardiology, the staff at counter do not consider that my father can not sit too long in wheel chair. I requested them to ask doctor if he can take him early considering his age. But they did not ask doctor abt it. Our appt. Is of 6.15 and we r still waiting. It is 7.30. We r really disappointed with...
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P
Prernawontstop
Feb 21, 2020
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service

Address: FLAT NO. 1002,B WING,RUSTOMJEE ATELIER,THANE(W), Thane, Maharashtra, 400 601

I went for a follow up to dr. Pradip uppal in jupiter hospital. He couldn't diagnose my disease so he suggested doing a ct scan fnac surgery test, but before that, he asked to take an opinion of dr. Swapnil, an oncologist. I asked the desk (Customer care people to let me have a talk for confirmation to proceed for the test with dr. Swapnil) but they rejected and said you need to pay the consultation fees of rs. 1000 for a 2 seconds talk....
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Shyla fernandes
from Mumbai, Maharashtra
Dec 19, 2019
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excess charge of medicines not utilized for me

Address: Jupiter hospitsl Near Viviana mall Thane west, Thane, Maharashtra, 400601

I was admitted ccu 4 when i was in the condition to walk without support.
Even after doctor advised to move me to the ward at 10 am on 17th dec morning the ccu team still kept me in the ccu 4 till 10:30 pm for my discharge and tortured me keeping me away from my family and unattended with all the monitoring disconnected. Though i was fit n fine i was still in the ccu 4 room.
Just because they wanted to earn more through my insurance...
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Address: Thane West, Thane, Maharashtra

My daughter was admitted in the Hospital on November 07, 2019, her blood samples were taken on November 08, 2019 but the same did not reach to pathology department and I was told after 4 hrs that it has been lost. They have to ### again.

Secondly at the time of discharge, hospital staff provided me few extra medicines which were not prescribed also that amount was included in the bill. When I checked and asked for the same staff...
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Z
zargham sayed
from Mumbai, Maharashtra
Oct 3, 2019
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trouble to patient

Very careless and rediculious procedure...in the hospital and suffer for patient litrelly they are very careless towardstheir patient already they cencel two apoontment for biosxopy like that... N today my relatives come 45 min late bt they told me before 2 hr... Nw they cancel the apoointment... Very pathetic n careless services towords their hospital...
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G
Guru92
from Pune, Maharashtra
Aug 18, 2019
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refund of security deposit of rs 5000/-

Address: Baner pimple- nilakh rd, pune, Pune, Maharashtra

Hi,
My name is kiran tapkir.
I underwent pcnl surgery in jupiter hospital on 08/07/2019 to 12/07/2019 and my hospitalization bill was settled under insurance policy. However, i have not received my rs 5000 which i paid as a deposit. Hospital staff had promised that it will refunded once bills are cleared by insurance company but it has not refunded it.

Please help me get refund asap

Mob no [protected]...
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sayakd
from Pune, Maharashtra
Jul 1, 2019
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huge billing difference between estimate or actual bill

Address: Near, Bharatratna Dr Babasaheb Ambedkar Bridge, Prathamesh Park, Baner, Pune, Maharashtra 411045, Pune, Maharashtra, 411045

I had admitted my wife [removed] in jupiter hospital, pune on 29.06.19. The estimates for the surgery was taken by phone as well as during admission (Daycare) which was around 12000 plus medicine at actuals. The surgery was done and the bill which was presented was for rs.21000 approx.in this 21000 bill the medicine bill was 11000 only. I had to run for around 2.5 hrs to verify the bill with hospital authorities. Many medicines were billed...
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D
deenaysh
from Mumbai, Maharashtra
Dec 7, 2018
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careless treatment

Address: 400610

Careless treatment in ct scanning that i have to shift patient to other hospital.
They first kept us wait for 3 hours which they have clamed for valid reasons.
After 3-4 hrs & than coronary angiography ct scan. After that they asked to come again as they want to repeat the test.

Due to their careless patient handling, i have to do the same to other hospital....
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A
avinashklal
from Nashik, Maharashtra
Nov 24, 2018
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refund less amount of deposit

Address: Pune, Maharashtra, 411045

My mother is admitted in jupiter hospital pune from 21/09/2018 to 23/09/2018. We have deposited 5000/- as a security deposit. On the day of discharge, they said that you have to pay 2550/- as per insurance claim. I asked about security deposit of 5000/- and tell them to cut from security amount. They refused to cut it from security amount by saying that this will refund to you after getting confirmation from insurance company. I paid 2550/-...
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S
sachin_270279
from Mumbai, Maharashtra
Sep 6, 2018
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huge bill amount for medical expenses without producing any proper medical receipts

Address: Thane, Maharashtra, 400601

My mother is admitted in jupiter hospital for surgery from 27.08.2018 to till date for further recovery
In within 10 days medical expenses are shows 80000 which are more than expections

When we demanding following details to ur customer care personnel...
1) medical bill receipt with taxes etc
2) doctor prescription details for those medicines and consumables.

Customer care personal just...
+11 photos
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R
Rohan Nagda
from Mumbai, Maharashtra
Jul 17, 2018
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deposit amount not received from jupiter hospital since 2 years

Senior Citizen Patient name Purbai Nagda patient id 33065 was discharged in month of Aug 2016 but since 2 years we have not received our refund deposit amount.

There is no reply from JUPITER HOSPITAL for the same. Being senior citizen there is no help response from Jupiter hospital

It's a kind request to provide pending refund of deposit amount....
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S
from Pune, Maharashtra
Oct 3, 2017
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unethical practice - wrong ct scan report

Address: Pune, Maharashtra, 411045

My wife (Priya tatiya) had small accident on 23rd aug 2017 and i had taken her to jupiter hospital, baner, pimple nilkh road. There doctor suggested to do the ct scan. We did it. And in report they have mentioned that "fracture of the left mandibular condyle and left bony external auditory canal" and asked us to admit in hospital. We were really surprised by seeing the report because we thought it was small injury. Than we decided to move...
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Gauravcm
from Mumbai, Maharashtra
Aug 23, 2011
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Medical Assistance Denied

Address: Thane, Maharashtra

Despite having a prescription the hospital denied administrating the injection for my wife. The injection was required to be put at a certain specific time and we had gone to the same hospital earlier too. But this time the Dr presesnt there (Dr. Sagar Vyavahare) there was simply unaccomodating and rude and said flat no.

We tried their customer care too and to no help and they would not let us contact any senior person. How...
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nnikumbh
from Mumbai, Maharashtra
Feb 28, 2011
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Refund of Hospitalization claim

Address: Thane, Maharashtra

Hi,

1. My wife she got hopitalized in Aug. 2010 and We are covered under corporate medicliam policy from my employer.
2. At the time of admission to Jupiter Hospital , Thane , I deposited Rs. 5000 and they told me they are holding Rs 3000 and will relese the payment after getting payment from Insurance.
3. Every week I am following with them from last 8 months and just last month they came to know that cheque...
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