[Resolved] JustDial.com — Jdomni app & website not delivered | |||||
I did registration with these people on 9th april' 2016 for jdomni android application & website with the promise of delivery within 5days of the product by taking loan i paid this amount as i was in a need of this product for my work. But after taking money for one week i waited then asked the person mr. Rekhav patel who had promise for the product delivery in 5days, then he said as they are busy in some other work so they will deliver by end of the april month but till april end no sign of delivery. Then i called him he stopped responding my calls and sms then i put a mail on [protected]@justdial.com and got replied they will take 60days time to deliver from the date of payment clearance. After that i got tense and started sending mail & calling their customer support on the terms of agreeing to deliver the product after 60days but at least take requirements because without requirement, how you people will create app and your person have promised that the application will be form as per my requirement otherwise app will be useless to me. Then to avoid my calls and mails, they said to send requirement. But even after sending requirement no query, no doubt infact no reply. Means i understood they are not at all working on product. Now its more than 65days, still these people have not taken any requirement nor called once to checked if i have paid money then paid for what. At least they should have courtesy to check that but no, nothing. They did nothing. Finally i am helpless to registered complain here. And hopefully after this i will get my work done. Or refund with interest if they can not do my work Was this information helpful? | |||||
Jan 4, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 04, 2017 JustDial.com Customer Care's response Hi, Your issue was attended. For any further query you can always contact our customer service team on [protected] Team JD | |||||
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