Justdial — Stop my ecs with justdial, don't want to continue

Address:

New Delhi, Delhi, 110059

I am attached justdial with name of "Website Nagri"(Rajesh Sharma) from last 4 years, they give me genuine leads and i also refer to my friends and clients to join with just dial team, ut now I am unable to generate business now and don't want to continue contract due to some financial problem, I have called on their No. [protected] and said about to stop ECS, so they provide a call from concern person (Sunil). Sunil don't know how to talk with clients and he said we cant stop your ECS and they harrase me all the time, Sunil threaten me all the time on call, seriously I am very fed up from your services.

Please stop my ECS I am not intrested in your services, and at the time of collection of cheque in my office, the marketing person not said about any 3 months notice period to stop my ECS. He told me that in any case your business is not generated you stop your ECS any time. And all time you harrase me that you have to give 3 month notice period for stop your ECS service.

I have send mail two three times and also called to team regarding to stop my ECS, after that I contact with my account manager(Mr Ashwani) but they didn't give me any response

Just Dial team shoot me a mail today (18/10/2016)

"Dear Customer,

With reference to your ECS Stop request, we tried to contact you multiple times but were unable to connect.

Your ECS currently stands continued. Please contact us on [protected] to help us address your concerns."

Regards,
Team Justdial

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