[Resolved] Justickets — Justickets Money was debited and confirmation message was not received | |||||
Justickets my self T.suryanarayana from vizag(Andhrapradesh). I have booked 1 ticket in saptagiri theatre, chittivalasa for dhruva movie 6.30pm show on 10/12/2016. I have used my sbi debit card it charged me 115.35rs but unfortunatly i didnt recieved my ticket conformation message and my money was debited through my account. And the transaction id is justickets pos 52317 at justickets com txn#[protected].I also did 4-5 calls to your customer support they didnt response. i request you to refund my money back as soon as possible.Let me know how much time will you take to resolve this problem. Was this information helpful? | |||||
Jan 16, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Verified Support Dec 16, 2016 Justickets Customer Care's response Hi Suryanarayana, Thank you for getting in touch with us! We are unable to find booking details. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction. Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check the status of your booking/payment and get you an update. Regards, Justickets Team | |||||
 3 Comments | |||||
Comments
Hi, here is heavy rain, due to that cause I wants cancel my tickets.Details are below:My name is Sathish P,
Just tickets booking 46GL9TIH for Dhruva (U/A) on 12 th Dec 2016 9:45 Pm at Siri Multiplx, Scream 1, Silver I33, I34.
Please cancel tickets and credit my amount as early as possible.
Just tickets booking 46GL9TIH for Dhruva (U/A) on 12 th Dec 2016 9:45 Pm at Siri Multiplx, Scream 1, Silver I33, I34.
Please cancel tickets and credit my amount as early as possible.
Justickets Customer Care's response, Dec 21, 2016
Verified Support
Hi Sathish,
Thank you for writing into us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
Thank you for writing into us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
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Please share issue in detail with your registered mobile number and email address by writing an email to support@justickets.in, we shall check it right away.