[Resolved] Justickets — Recredit of our amount

pramak

from Visakhapatnam, Andhra Pradesh

Address:	Nellore, Andhra Pradesh, 524002
Website:	justickets.in

I booked two tickets on 04.06.2016 for the movie "aa aa" on 05.06.2016. The show time will be 9.15 p. M. Stating the code no. Wn7pfjz in screen 1 bearing seat nos. D17 and d18. I reached the theatre at about 8.30 p. M. For watching the movie. After verifying the online records with the theatre management the booked tickets are not available and the movie is not "aa aa". I have also contacted you the telephone number[protected] but there is not response till 10.15 p. M.

In this regard i requested the theater management saying that there are not responsible for this kindly contact you. I have no other way except to come back to my home.In this regard please re credit the amount debited in my account so that i have not watched the movie. Kindly give the reply.

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Jun 6, 2016

Complaint marked as Resolved

I Requested You to Please Recredit the Amount of Rs .251.01 (Rupees Two Hundred And Fifty And One Paisa Only) in Which I had make a Transaction Through SBI Net Banking on 04-06-2016 With a Booking Code:WN7PFJZ. Kindly do the needful. A positive And Prompt is Required in this Regard

Justickets customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2016

Justickets Customer Care's response Dear Rama Krishna, We apologize for the inconvenience caused to you. We have initiated the refund from our end and the money will be credited back to you within the next 5-7 working days. We have launched the Justickets wallet and urge you to try the same as it helps you book tickets faster. Additionally, in the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. Sorry for the inconvenience and we look forward to your continued patronage. Regards , The team at Justickets