[Resolved] Kaizen Wheels Ltd. (Hyundai Dealer) — Non receipt of Registration Number | |||
SUB: NON RECEIPT OF REGISTRATION NUMBER-SANTRO XING, CHASSIS NO. MALAA51HLDM824573*L I have booked a “Santro Xing” from “Kaizen Wheels Ltd. Kolkhe Village, Bombay Pune Highway, Raigad, Pin: 410221, Maharashtra on 20 Nov 2013. The car was delivered on 02 Jan 2014 after more than a month delay. The Registration Number of the vehicle has not been provided yet in spite of total/final payment made by me in advance. I have also not received relevant documents of the vehicle and accessories-Number plate etc. Even after several visits to the dealer/show room I could not meet the concerned officials/management. Whoever I met there they simply stated that they are helpless in this regards. Dealership's top management is unavailable in the office and unresponsive to my repeated enquiries over phone, text messages & emails. I have contacted "Hyundai Customer Care" on 1 March 2014 (Complaint No;[protected] and then sent emails several times but no positive output has been achieved from them too. I have also contacted Mumbai Regional Sales Office over phone and sent several emails in this regards. I have not received any positive response from them too and the office does not have even courtsey to reply my emails. I am extremely frustrated & anguished as my vehicle is laying standstill at my residence as without Registration Number I cannot drive the vehicle out. I am unable to understand why this unwise dealing from the dealer and unfair non-response from concerned Hyundai India office? I grateful if you kindly take necessary action to end this long pending issue at the earliest. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
Its a big time fraud company...I have given the complete payment in Jan2014 but yet to receive the car. It has been 5 months, even though I am paying the EMI for the car I never received from these cheaters. Dealership has been seized & the owners are not responding.
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