| Address: | Bangalore, Karnataka, 560043 | | Website: | kalladatravels.com |
I was travelling from bangalore to cochin on 28th april 2017.. The reaching time was 7.30am.. It reached at 1pm... I missed my convocation, caught fever due to excessive travelling... When i asked for a reason, no proper explanation was given. Unfortunately while returning also, my booking was with the same people, ie. Same bus, same staff.. It was again late by an hour in the morning when it reached back to bangalore.
My dropping point was hebbal, but in madiwala i was told that this bus is not going to take that route so get down & take a cab...?? When i told him that i booked only because i get the dropping point as hebbal, the driver didn't even bother to listen. The driver was excessive rude & asked me get down if you want to.. Because this bus will go to kalasipalyam..!!
Is this a so called customer service?? Let the cleanliness of the bus be.. Is this how you talk to a female passenger?! I missed the entire purpose of going to cochin.. They were not even apologetic..!! This travels should completely shut down their operations... They dont have any professionalism, no punctuality, no service... Total waste of money! Was this information helpful? | 
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