Kallada G4 Travels — Delay in departure

Address:

560068

I had booked in kallada travels dated 28th April 2017, 7am departure. My serious concern is bus did not depart on time, they left at 8.15am made us to wait for 1hr 15mns. When asked about the delay they were not bothered to respond. They kept on ignoring us. I booked 7am bus so that I can reach Salem within 11am and attend meeting with esic officer. This is very pathetic and horrible service. They are not bothered about service waiting to fill up seats. Please take necessary action. I am attaching the ticket details.