Kallada G4 Travels — inhuman treatment

Address:

Bangalore, Karnataka, 560098

I am currently travelling in
Route: thiruvananthapuram to bangalore and holds 2 tickets (No: tm[protected]) passenger name: n g tom pnr: ts[protected]aqfo/808086
Travels: kallada travels g4
Departure: 08:45 pm apr 9, 2018
Seat numbers: b3, b4
I would like a refund of ticket amount on the following grounds:
1. No drinking water provided which is a basic right and amenity of the passenger. Such inhuman treatment should never be allowed.
2. No entertainment system (Movie or music).
3. Irresponsible customer care with no response.
Kindly arrange a call back and do the needful for a refund.