Kalyan Jewellers — Lost the confidence

Address:

Hyderabad, Andhra Pradesh

Dear Sir/Madam My name is B.Giri, This mail is regarding your brand cheating towards customer's, today I have visited your showroom at panjagutta, Hyderabad, to purchase gold worth Rs.3, 00, 000/- at arround 2 pm, we have selected 4 items from your showrrom and final bill estimation came to Rs.2, 86, 000/- and then i asked for discount and after 10 mins your people had given Rs.1000/- discount and lifted there hands further also but i i requested to further discount and at last they agreed to give at Rs.2, 85, 0000/- finally, but my mother was not accepting for it then i again requested your people and i didn't want to leave your showroom with our purchasing the gold because i am very attached to your showroom since 4 years but no use but to make my mother satisfy i went out of your showroom and visited Jos Allukas showroom which is just beside your showroom then i came to know what business your are doing, I am sorry to say this . I have selected the same worth gold items at that showroom and you will not believe i got Rs.18, 000/- benefit when compared to your showroom and I promise one thing that i didn't relieved anything about your showroom but i negotiated with them for best price . from the past 4 years i have purchased gold from you and i blindly believed on your brand tag line " Trust is Life " but today you people made that our trust on your brand is your company or brand life . My membership details are below Name :- B.Giri Babu Card No:[protected] Mobile no:- [protected] and also my own brother is your member and also my father in law, own brother in law is your brand member but today you people just lost your confidence because you just lost your confidence . Please I requested you people to give explaination at least if you have any respect to your customers . If you required any clarification or proofs please ask me i will submit the proof's with date also . My present usage mobile number is [protected]. I will wait for your reply, my mailid is giri.[protected]@gmail.com . One thing i want to say is I got BIS mark gold only from that showroom . Regards Giri