[Resolved]  Kalyan Jewellers — Very low re-sale value of Pure Gold Coin

Address:

Pune, Maharashtra

I have opted for Gold Scheme run by M/s Kalyan Jewllers vide account no 51014641 ; Rajkot ( Gujarat Branch) with monthly installment's of Rs.3000 ( Three Thousand rupees only) . The scheme was for 18 months wherein I have to pay 18 installments and 2 installments would be paid by the Jewllers After closing of the scheme I have purchased cold coins ; details are mentioned as below ; Bill No. PUNGHB003363 dated 23/12/2014 Purchase Items : Locket Coin 20.100 Gms & Locket Coin 4.00 gms Bill Amount : 65040 Rate of Gold /gm:2639 Vat @1.00 % : 643.96 Die Charges : 797 ( Not mentioned in the bill ) Kalyan Jewellers considers Gold rate as per Mumbai and not as per Pune Market which forced me to take 22kt gold coins as rate for 24 kt gold coins were higher by approx Rs 1000. Today ( 27th Dec'14 ) when I enquired at the same showroom to sale the Rate for 22KT gold coin was told to was Rs.2648 and buying Rs 2498 ( 6 % less than selling rate ). . I am not sure about the standard followed as regards selling and buying of the Pure gold. If I go with simple calcultaions there is no significant difference in the selling rate however If I opt for sale the overall loss is to the tune of 8 % which is cheating to the customer. This information was not given to me when I opted for the gold scheme . I had following concerns 1., Information on difference in Buying and selling not given to me at the start of scheme 2. Gold rate of Mumbai are followed in Pune Showroom 3. Die charges are not mentioned in the bill amount separately 4. No standards available for Buying and selling rate 5. Why there should be reduction in rate for Pure gold coin purchased and sold to same jewller My contact number is : [protected] and name : Mahesh Baraskar