Karrm Infrastructure — have not received the flat but every month emi are deducted on time from mhfc

Address:

Karrm Infrastructure, Thane West

Very pathetic service provided by karrm staff coz since 2015 we have booked a flat with them and every month paying emi on time and today it's been 5 years, 2020 still we have not got the possession of the flat, my mom is a cancer patient, for her we took this flat but we are been strugling to get the flat, staff is also rude and not helpful. Pls help