[Resolved]  Karvy — payout not credited to my bank account

I had made a payout request on nov. 8 and karvy has debited my ledger on nov.8. But to date, i have not received this amount in my bank account. I have been trying to call the customer care number, but the executives are always busy (??) and no one attends the call. Tried calling my investment advisor, the number just rings out and disconnects. No replies whatsoever to my emails to [protected]@karvy.com. My ucc is a45037907.
I only sold due to an emergency, so please credit my amount to my bank account immediately.
Others in the same situation, have you guys received the payout? If not, what should we do, who should we complain to, how to resolve this matter?
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Dec 18, 2019
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2019
Karvy Customer Care's response
Dear Sir

We regret the inconvenience caused. We have forwarded your request to the concerned team and will resolve this issue at the earliest.

Team Karvy
Complaint comments 

Comments

If karvy can't make a payout for 50000 rs, 100000rs, .how comes they will seatle big amounts. I also invested in stocks through karvy really I am afraid. I think to transfer my share to other broker firm.

They are not making payout for even 10000rs.

Employees salary is pending for more than 4 months.

Too many issues.
I am too thinking about transferring my shares in Karvy. I thought SEBI rules said shares have to be credited to the client's demat account T+2 days. But to date, they're holding all my shares in their pool account and have not transferred it to my demat account. Dividends also they put only in ledger, not in my bank account. Why? Raises a lot of doubts.

If I give a share transfer request, will they transfer the shares or just debit the shares from our account and not do any transfer, but just withhold them illegally without any response or answer like they are doing with the fund payout. Really scary.

I am beginning to think I made a mistake by investing in Karvy thinking that its a big company. Big facepalm for me.

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