[Resolved]  Kaunsa.com — delivering wrong order

Address:Faridabad, Haryana

i paid on 2oct13 rs5999/-to kaunsa.com for a 10inch calling tab and on repeated follow up to refund the c care exe.head ms POOJA SHARMA told to send the order by diff vender but ...
plz. find that for my said order KA170492/H3UOSR8X has been received wrongly on 2nd nov 13 but with different tab than what i have dealed for
10 Inch Calling Tab Dual Sim Wifi Bluetooth Capacity Touch
Item Code : MOB/ACE/10 /70542

plz. find the difference as below...

1 the tab ordered was 10 inch received 9inch model ace 1500 / 9"
2 the ram ordered was 512 mb received 256mb
3 the pri. camara was 3.5 mp received 0.3 mp
4 there was a extra battery backup gadget worth 1500/- which is not received.
5 tried to contact seller but his documented mobile is out of service.

plz. revert back with right tab and urgent reply to my mail

sanjay bakshi
[protected]
several complaint tickets been raised but to no response so far
customer care always tries to tell 9inch tab to be believed as 10 inch
please HELP
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Sanjay bakshi,

Sorry for the inconvenience. This is to inform you that your concern listed 20 NOV 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [protected]@em.kaunsa.com and kindly mention your complaint number 385881 in your subject line.

Thank You for your cooperation.

Regards,
Kaunsa.com
Online Customer Service Team

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    Kaunsa.com / Mify Solutions Phone
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