Kaunsa.com — selling duplicate products which are not told when placing order

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi All, Am Comet from Chennai, i happen to see an add for Tissot watch from this (kaunsa.com) and ordered for it. I received the product a month late. When i received it i found the warranty card and manual missing when i checked in tissot web page they clearly mentioned if there is no warranty card or manual then it is not genuine product.When i called the guys to check no one pics up the phone if they pick up they never respond anything. So i had to complain in their website for which they did not say anything apart from a message that i have to return the product and they send me voucher for the amount i payed and i can used it further purchase, They do not call and explain why they are selling this non genuine product even if they sell they do not mention anywhere in the website its fake. Can any one tell me how to get my money back from these cheater? I am fed up sending complains and calling them, Order no: Kaun/T183731/KOS2W96E7Q Note: please do not buy anything for these guys as its all fake. Their address: Contact Details: kaunsa.com C/o Mify Solutions Pvt. Ltd. 204 - 2nd Floor, Singhal Tower Near Labour Chowk Sector 58, Noida – 201301 Uttar Pradesh ( INDIA ) E-mail: [protected]@kaunsa.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Comet Antony,

Sorry for the inconvenience. This is to inform you that your concern listed 4 DEC 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [protected]@em.kaunsa.com and kindly mention your complaint number 407363 in your subject line.
Thank You for your cooperation.

Regards,
Kaunsa.com
Online Customer Service Team
kaunsa.com sells only duplicate products. Do not buy anything from them. Recently I have purchased 2 pieces of MI 10400mAh power bank. Both of the power banks can charge only 20% of my mobile having battery 2100mAh. Then I got doubt and checked fake vs original mi power bank. All symptoms for a fake MI power bank is matching with the delivered product. I wanted to verify the product in MI website (http://www.mi.com/verify/) and found that the delivered product does not have 20-digit security code.

I wanted to return both of the power bank and I want the shipping charge of Rs.98/- + product cost refunded. I shall never buy any product from kaunsa.com and planning for facebook campaign against these cheaters.

My order reference: LIF/GIF/MI /25237
Item code: [protected]

Thanks & Regards,
Ashish

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaunsa.com / Mify Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    312
    Pending
    0
    Resolved
    103
    Kaunsa.com / Mify Solutions Phone
    +91 12 0411 1111 [Kaunsa]
    +91 88 2626 2359 [Kaunsa]
    +91 12 0483 5000 [Mify Solutions]
    Kaunsa.com / Mify Solutions Address
    204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
    View all Kaunsa.com / Mify Solutions contact information