[Resolved] Kaunsa.com — sending poor quality rubbish materials | |||
I purchased one ray ban blue mirrored sun glass from kaunsa.com.My order id is [protected] and I paid the amount shown on the site by using my debit card.When I got the product I surprised it was a replica and of very poor quality.Infact it doesn't worth fraction of what I paid.I tried to contact the seller but I couldn't, it was not real one.I made complaint to the support team and after lot of mails they told me to send the product back and they will inform and re dispatch the product as soon as they get.Also they send a weird address without phone number anyhow I managed to send it.till now I didn't received any information from them. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
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+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@em.kaunsa.com, mentioning your Order Id in the subject line of the mail.
Thank you for cooperating.
Regards,
Kaunsa.com
Online Customer Service Team