[Resolved] Kaya Skin Clinic — Need to address my issue ASAP

Chinni554

Apr 17, 2022

Address:

Chennai

I have been chasing the customer care for my issue, but I am not getting any reply.

I bought the Hair Laser Reduction Package and 3-QSwitch and 3-PeelOff. Till now I have taken only 7-8 sessions of Hair Laser Package whereas in records they are showing I have completed 12 sessions already. And also I didn't availed any Peel-off or QSwitch at all. But they say 1 I have already take. What's Going On?!

Now, My Skin is not okay with the services I have purchased. Provide me the refund of remained sessions ELSE PROVIDE ME CONFIRMATION MAIL THAT I CAN TRANSFER OR CHANGE MY SERVICES!

I need this to be acknowledged and give me written confirmation ASAP.

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May 20, 2022

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2022

Kaya Skin Clinic Customer Care's response Dear Customer, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.